Standard Warranty: All mechanical moving parts are covered by a three-month warranty for parts replacement only. Labor costs are not included unless specified in the purchase agreement.
Extended Warranty: Additional coverage can be purchased and must be arranged prior to purchase.
Engine Purchase
Coverage: Engines are backed by a six-month parts-only Fairplus warranty. A licensed mechanic must perform the replacement, using genuine or equivalent oil. Accessories on the engine (starter motor, alternator, turbo, manifolds, injector pumps, flywheels/flex plates, clutches, thermostats, and water pumps) are for testing only and not covered unless purchased separately.
Warranty Validation: Specific components must be serviced or replaced:
Front and rear main seals must be installed during the engine changeover.
Service the radiator or, if necessary, use a new or non-genuine one with the correct cap.
The water pump and thermostat must be replaced.
Additional Notes: Heat tabs are installed on engine heads; melted tabs may void your warranty at Fairfield Auto Parts’ discretion. Never rotate the engine counterclockwise. Check engine timing before starting; if incorrect, contact Fairfield Auto Parts immediately. Timing corrections require our approval and will be conducted at a designated workshop.
Transmissions and Gearboxes
Warranty: All transmissions include a six-month parts-only Fairplus warranty. The pre-installation guide must be followed to validate the warranty.
Pre-Installation Guide:
Personal Use: Three-month parts warranty.
Commercial Use (e.g., TAXI, UBER, Hire Car): One-month parts-only warranty matching the invoice value.
Installation Requirements:
Seal Replacement: All seals, including input shaft and drive shaft seals, must be replaced per manufacturer specifications.
Clutch Replacement: Strongly recommended during installation.
Fluid Management: Drain and replace fluids following manufacturer guidelines; confirm fluid levels before operation.
Programming and Alignment: A licensed mechanic or auto electrician must program the transmission at an authorized workshop, using suitable software for vehicle alignment.
Additional Information: Accessories left on transmissions/gearboxes, like clutches, are not covered under the warranty.
Differentials
Coverage: All differentials, center or complete, come with a three-month parts-only warranty. They must suit the specific vehicle. Modules or actuators attached are considered accessories and are not covered unless specified. Conversions have no warranty.
Body Panelling
Fitting and Return Policy: All panel parts should undergo a test fit before stripping or painting. Returns are rejected without original condition. Color matching is not covered as parts may have fading or scratches. Second-hand parts are supplied for prep and painting. Accessories left on panels are not covered unless specified.
Electrical
Warranty: Electrical parts, excluding batteries, have a 30-day warranty. Regulators and switches must fit and be calibrated to the vehicle. No refunds for programmed ECUs. All electricals are tested by approved warehouse staff. Hybrid batteries have a three-month warranty. Parts must be programmed and suited to the vehicle before driving, ensuring cell calibration and fault code clearance.
General Warranty Conditions
Discretion: All warranties and replacements are at Fairfield Auto Parts’ discretion. Diagnostic reports are the client’s responsibility. Parts will be replaced or refunded using the original payment method. Clear marking is required for bodyshell and major body section cuts, which are non-returnable and non-refundable.
Non-Coverage: Non-factory or aftermarket parts installed on a different make/model vehicle are not covered unless explicitly agreed upon during purchase. No responsibility, refunds, or returns for such parts.
Commercial Vehicles: A 30-day parts warranty applies unless otherwise specified.
Prescribed Parts: Come with an invoice and VIN number. Familiarize yourself with regional regulations; Fairfield Auto Parts is not liable for registration or slip issues. Ownership remains until full payment. Warranties are non-transferable and limited to invoice value, covering parts only.
Client Responsibilities
Claims Submission: Submit warranty and panel claims with your original invoice number during business hours to the designated salesperson. Claims may be rejected without substantial evidence. For after-hours inquiries, email claims@fairfieldautoparts.com.au, and we will respond within 72 hours.
