FAQ

When you contact Fairfield Auto Parts, you can expect fast service and professional staff dealing. Our parts store is organised with parts shelved that are easy to locate. Whether you are looking for factory auto parts or used parts for your vehicle, our experts will help you to ensure you get whatever you need without losing any time.

Whether you need a part for your engine or a replacement engine, nothing is a small job at Fairfield Auto Parts, as you are guaranteed to receive fast service and best selection of used factory parts in Sydney. For more details about our huge inventory of second hand parts, contact our parts specialist in Sydney at 02 8111 7878

We dismantle all type of cars from all makes and models, Just to name a few: Audi, BMW, Mercedes-Benz, Toyota, Ford, Holden, Honda and much more.

Fairfield Auto Parts is open Monday – Friday 8am-5pm and Saturday 8am-3pm, Closed Sundays

Most of the parts we sell can be installed by our team. To learn more about our installation services, please feel free to give us a call 02 8111 7878

Fairfield Auto Parts offers a standard 3-month parts only warranty, upon purchase of used mechanical parts, an extended parts and labour warranty (at an additional charge) is available.

• As part of our standard warranty, Fairfield auto Parts does not cover labour costs, oil/water leaks, freight charges, electrical items, turbo or supercharger’s, consequential loss due to failure of part sold or delays with delivery.
• All incorrect parts purchased must be returned within 5 business days
• Test all panels before preparing and painting, Refunds are only given for panels that are still in their original condition
• Their will be no refunds on special parts orders or cut sections
• If parts have been damaged, dismantled, or customised the warranty will be void
• Deposits on hold are non-refundable after 48 hours, all parts will have to be picked up within 7 business days
• We offer a standard 3-month parts only warranty on all air conditioning parts. Re-gassing or labour are not covered under this warranty.
• All warranties are non-transferable
• A copy of the official invoice must accompany returned parts
• We recommend you always check the laws and regulations of the state where you are working on your car before using the supplied parts, as each state has its own set of laws and regulations. We will not be able to refund your purchase.

Mechanical T&C

• Unless otherwise stated, all engines are sold as bare only, and all accessories on engine are not covered under warranty.
• A licensed mechanic must install all engine and transmission components correctly. If the parts are installed incorrectly and not by a licensed mechanic, there will be no refund given.
• It is essential that the correct type of oil is used in all engines and transmissions.
• A refund can only be issued if there is proof that the engine or transmission is defective
• All transmission/engine accessories must be replaced/checked prior to fitting e.g., converter seal, cooler, gaskets, oil seals, timing belts, injectors, water pump, Diesel injector pump and manifolds. All are to be checked
• It is the customer’s responsibility to notify us within 12 business days of the purchase of any faulty part

Claim terms

• You can make a claim by emailing us (sales@fairfieldautoParts.com.au) clearly stating any problems with the part that you received.
• Please have your proof of purchase handy when making a phone call claim 02 8111 7878
• It is your responsibility to pay for all claims that will be returned by delivery/freight

At Fairfield Auto Parts, we offer an extensive selection of auto parts to meet the needs of our customers. If we don’t have a specific part in stock, we are happy to source it for you.

Yes, we do offer discounts for bulk purchases. The specific discount will depend on the quantity of parts being purchased. Please contact us for more information on bulk discounts.

There are a couple of ways we can accurately check if a part is compatible with your vehicle, including:

• Providing your license plate number
• Providing your vehicle identification number (VIN)

By providing either of these pieces of information, we can verify the exact make, model, and year of your vehicle and ensure that any parts you purchase are compatible. This helps to ensure optimal performance and safety for your vehicle.

To track the status of your order, you can contact us directly and we will provide you with the most up-to-date information. We will also provide you with a tracking number once your order has been shipped, which you can use to track your package through our delivery partner’s website. If you have any questions or concerns about your order status, please do not hesitate to contact us.

At Fairifield Auto Parts we accept:

• EFT
• EFTPOS
• Cash
• All major card

We pride ourselves on our competitive pricing and unbeatable selection, ensuring that you get the best value for your money. Plus, our knowledgeable staff is always on hand to assist you in finding the perfect part for your vehicle. Choose us for all your 2nd hand auto part needs and experience our 5 star service.

We supply used and new auto parts for all kinds of vehicles, including foreign and domestic vehicles. You own a luxury car or an old car; we will strive to get you the perfect parts that you require. Fairfield Auto Parts Sydney caters to all makes and models. Our stock includes those hard to find and obsolete parts. Our team of experts has the knowledge to help troubleshoot, and quickly locate your parts.